Add us your Email Safe Senders List / Address Book / Contact List

Add Our Address to Your Email Safe Senders List, Address Book or Contact List.

A lot of email programs these days mark messages from commercial organisations as being unwanted junk mail and can blocked or filtered those messages into the junk folder. Obviously this is great if it stops unwanted messages getting through, but they can be over zealous and filter out messages that you do want to see e.g. a response to your query.

To avoid these situations, add our email addresses to your Safe Senders List.

Set out below is a list of many popular email programs with easy to follow instructions on how to add email addresses to your Safe Senders List.

Please add either the ‘From Address’ that the email you received came from OR add the domain to your Address Book or Contacts to continue receiving your subscriptions in your inbox!

What is an Email Safe Senders List?

Each email program features spam filters which automatically recognize white-listed and blacklisted email addresses. White-listed addresses are deemed acceptable and mail from these addresses is usually delivered to the inbox without additional filtering. Blacklisted addresses are senders from which you do not wish to receive email communication from. The Safe Senders List, also commonly referred to as a White List, is a list of all email addresses you would like to receive email from without impediment.

Your Safe Senders List is managed by you within your email program and can be easily updated based on your preferences. By default, email messages that you add to your own personal address book are considered safe and will not be re-routed to your junk email folder.

How to Add an Email Address to Your Safe Senders List? I’ve provided a list of some of the popular programs, but if you’re unsure, do get in touch by phone.

Email Account Providers

AOL 8.0+

  • Step 1 Open the email
  • Step 2 Click Add Address icon
  • Step 3 Verify the sender’s contact information

AOL Webmail

  • Click on the Addresses tab in the upper right corner of the Mailbox window
  • Click on the New drop-down menu and select New Contact.
  • Type the email address of the new contact in the Screen Name field and click the Save button.


  • Open the email
  • Click on More Options in the upper right hand corner of the message
  • Click on Add Sender to Contacts List in the header of the email
  • A confirmation message will be displayed above the email.

Mac Mail

  • Open the email
  • Right-click the sender’s email address
  • Click Add to contacts in the short-cut menu
  • Click Save and Close

Microsoft Outlook Express 6+

  • Open the email
  • Left-click the sender icon, or right click the sender’s name
  • Click Add to contact
  • Click Save and close

Microsoft Outlook 2003

  • Open the email
  • Select Actions on the toolbar
  • Select Junk Email from the drop-down menu
  • Select Add sender to Safe Senders List
  • Verify that our contact information is correct and click Ok

Microsoft Outlook 2007

  • Open the email
  • Click Options on the Tools menu
  • On the Preferences tab, under Email, click Junk E-mail
  • Select Safe Senders or Safe Recipients tab and click add
  • Enter the email address of the contact and click Ok

Mozilla Thunderbird

  • Click the Address book button
  • Make sure the Personal Address Book is highlighted
  • Click the New Card button
  • Under the Contact tab, copy and paste our address and click ok

MSN Hotmail (Classic)

  • Open the email
  • Click Save Address in the menu bar
  • Verify that our contact information is correct
  • Click OK on the next screen.

Outlook.Com (webmail)

  • Open the email
  • Click on the sender’s address
  • On the right side of the screen more details about the sender’s address are displayed
  • Verify that our contact information is correct
  • Click on the three dots (…)  near the top of this panel
  • Click the option ‘add to contacts.

To unmark a message as Junk you can follow these steps

  • Go to junk folder
  • Open the email
  • Click on the linat the top of the message that says “It’s not spam”

Window Live Hotmail

Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.

  • Step 1 Open the email
  • Click on the Mark as Safe link

Yahoo! Mail

  • Open the email
  • Select the Add to Address Book link
  • Enter the email address of the contact and click on Save Contact.